Product Review

User experience design is the discipline of creating a useful and usable Web site or application that€s easily navigated and meets the needs of the site owner and its users. There€s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That€s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you€ll learn to:

• Recognize the various roles in UX design, identify stakeholders, and enlist their support
• Obtain consensus from your team on project objectives
• Understand approaches such as Waterfall, Agile, and Lean UX
• Define the scope of your project and avoid mission creep
• Conduct user research in person or remotely, and document your findings
• Understand and communicate user behavior with personas
• Design and prototype your application or site
• Plan for development, product rollout, and ongoing quality assurance