Most people are neither clergy nor counselors yet are often called on in daily life to listen to serious problems -- whether at home, on the job, or through the church. This book provides practical help on what to say -- and...

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Most people are neither clergy nor counselors yet are often called on in daily life to listen to serious problems -- whether at home, on the job, or through the church. This book provides practical help on what to say -- and not say -- when dealing with such situations. Adapting insights from pastoral counseling, the book enables everyday people to reach out, listen with intention, and offer hope. An antidote to the isolation that affects so much of modern life, the book helps both parties find moments of true grace in talking and in listening.

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