Product Review

This book applies the fundamental insights developed in volume I to understand a number of communication patterns that are often troublesome, but can also be used for positive change. These include Implication, Self-reference, Self-contradiction, Paradox, Double Binds, Negation, Judgment, Certainty, Modes of Operating, Meta-messages, Para messages, Metaphor, and concludes with a Verbatim annotated transcript of a client session teaching how to go from anger to forgiveness.