Product Review

In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches to public management are inadequate for dealing with the complexity that public managers face in practice. The authors develop an analytic approach to public management analysis which clarifies the inner workings of America's constitutional scheme of governance by viewing them through the three lenses of structure, culture, and craft. This approach is operationalized by a model deliberative process. Rich with vivid, of-the-moment examples of managerial situations as well as noteworthy scholarship, Public Management underlines the challenges and art of balancing structure, culture, and craft. It educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.