In today's fast-changing global marketplace, organizations must adapt to new, sometimes contradictory, demands from customers, competitors, employees, and shareholders. Think Out of the Box offers a treasure chest of operati...

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In today's fast-changing global marketplace, organizations must adapt to new, sometimes contradictory, demands from customers, competitors, employees, and shareholders. Think Out of the Box offers a treasure chest of operational creativity--the same creative solutions which major corporations have used for three decades.

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