Product Review

This is a book for managers, leaders, and those with communications responsibilities. But that’s redundant: all managers and business leaders have communications responsibilities. Communications lie at the heart of their jobs. No manager or leader will be successful without strong communications skills, as well as an appreciation for the importance of effective communications with their employees. And that’s where the gap is today: too many managers and leaders have divorced themselves from personal involvement in internal communications.

This collection of fifty-five essays will awaken within managers that imperative. It approaches the broad topic from a variety of angles, organized into six different topical chapters. The subject of employee communications is discussed in a casual, friendly, sometimes light-hearted manner, using numerous real world anecdotes lifted from popular and business media as well as from the author’s own first-hand experiences.

These essays are about people: people at work; relationships in the workplace; and people confronted by workday and personal challenges and opportunities. As well, they are about the central role that communications can play in shaping an organization’s success, the success of the people who comprise that organization, and the linkages between the two.