Product Review

Side-by-side training is a key ingredient of any call center training program. This just got easier with the introduction of a small headset adaptor.

The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.

EU RoHS Compliant.

Compatible Phones:

Aastra/Packet8/8x8 480e, 480i, 53i, 55i, 57i, 57iCT, 6753i, 6755i, 6757i, 9112i, 9133i, 9143i, 9480i
AltiGen IP Phone 500, 510, 600, 705, 710, 720
Avaya 4600 Series IP - 2420, 4610SW, 4612, 4620SW, 5610SW
ESI
GE Model 2-9451
Inter-Tel 8520, 8560, 8600, 8620, 8660, 8662, 8690
Lucent 8410D
Mitel IP 4015, 4025, 4125, 4150 5000, 5010, 5020, 5040, 5055, 5140, 5201, 5205, 5207, 5210, 5212, 5215, 5220, 5224, 5230, 5235, 5240, 5250, 5312, 5324, 5340, 5550
NEC DT330, DTP-8, DTP-8D, DTP-16, DTP-16D, DTP-32, DTP-32D, DTU-8, DTU-8D, DTU-16, DTU-16D, DTU-32, DTU-32D,DTH-8, DTH-8D, DTH-16, DTH-16D, DTH-32, DTH-32D
Norstar T7316E, M3904
Nortel IP 1120E IP, 1140E IP, 1150E IP, i2002 and i2004, 1230
Nortel Meridian Norstar Northern Telecom: T7316, T7316E, M7310, M7208, M7308, M7316, M7324, M7900, M2216, M3903, M3904, M3905, M5208, M5209, M5216, M5317, M8001, M8003, SL100
Panasonic Hybrid
Plantronics T10
Polycom SoundPoint IP Phone: 300, 301, 335, 430, 500, 501, 550, 600, 601, 650, 670
Polycom SoundPoint IP Phone: 670
Possum Sero
Shoretel IP100, IP212K, IP230, IP530
Siemens
Talkswitch IP Phone, TS-600
Toshiba: Strata CIX, DP5022-SD, DP5023-SD, DP5018-S, DP5000-series, DKT 3001, 3010S, 3020S, 3020SD, 3014SDL 3COM 3102, 3103

Not Compatible with: Ativa, Cisco