Product Review

A general contractor's success hinges around their most important asset: the customer relationship.

With forty-five years in the construction industry, Joe Egan rose from apprentice to senior management and ownership positions at several large construction companies. Learn from his decades of experience in witnessing the building and destruction of that fragile bond of trust between the general contractor, employees and customers. After experiencing great successes and failures, making and losing millions of dollars, he's put together the lessons learned in this book for contractors and those at the schools of construction management.