Product Review

FAQ ( Frequently Asked Question)

1. Q: What should I do if I received cracked products?
A: You can contact with Amazon customer service firstly, our orders are fulfilled by Amazon, and they will take responsibility for this fulfillment experience. It is their rules. Also we welcome you contact with our customer service immediately if you received cracked products, we will make the best solution for you promptly.

2. Q: What should I do if I install the screen products with dozens of bubbles or the edges are not adhere to my phone?
A: Please contact with our customer service immediately, we will make the replacement for you, and Please install the new screen protector according to our instruction.

3. Q: Why your screen protectors can not cover the whole size of my phone entirely?
A:Please note that this kind of tempered glass is not edge to edge full front screen cover.

4.Q:Why there is no opening for the front camera?
A:Yes, there is no open hole, it can prevent from dust into it. The screen product takes 99% of the high degree of transparency, it does not affect the function of camera, please rest assured to use.

5. Q: What should I do after receiving the film which is not the same model I ordered?
A: Our orders are all fulfilled by Amazon. Sorry for the inconvenience if it caused, you can contact with our customer service immediately, once we confirm the problem, we will make the best solution for you.

If you have any questions and complaints about our products, please contact with our customer service immediately, email to [email protected] , we will try our best to resolve this issue for you within 24 hours.

Thank you for purchasing Coolreall products! Our motivation comes from your satisfaction!

* Coolreall Customer Service Team: [email protected]