Product Review

The TV won’t turn on. •Make sure that the AC power cord is securely plugged in to the TV and the wall outlet. •Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red. •Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “Remote control does not work” below. The remote control does not work. •Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries. •Make sure that the batteries are installed with their poles (+/–) in the correct direction. •Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5~1.8 m) away. •If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume. •Program the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code. The TV settings are lost after 5 minutes. •The TV is in the Retail Mode . Change the Usage Mode in the System Manager Menu to Home Mode (> Settings > General > System Manager > Usage Mode > Home Mode Video App problems (Youtube etc) •Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS Setting > Enter manually > DNS Server > enter 8.8.8.8 > OK . • Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub The TV settings are lost after 5 minutes. • The TV is in the Retail Mode . Ch ange the Usage Mode in the System Manager Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode Video App problems (Youtube etc) • Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS Setting > Enter manually > DNS Server > enter 8.8.8.8 > OK . • Res et by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub