Product Review

The PetSafe Automatic Ball Launcher is the premium choice in automatic fetch games. As a PetSafe Brand product, safety and fun are top priority. Dogs can play with the Automatic Ball Launcher with or without their human thanks to multiple safety features and motion sensors. The Automatic Ball Launcher is easily transported by the carry handle on top, and can be taken nearly anywhere. Use the included power cord for indoor fun or with six D batteries when on the go. The Automatic Ball Launcher comes with two standard sized PetSafe tennis balls, perfect for a game of fetch. To really mix it up, adjust one of the six angle settings or one of the nine distance settings to launch the balls anywhere between 8-30 feet! Don't worry about your pup over-working while playing. The Ball Launcher has a 15 minute interval rest feature to ensure your pet gets needed down time in between each play session. Your furry friend has never had this much fun! TROUBLESHOOTING TIPS: If the customer is using batteries, we recommend trying the power adapter as well. The customer should only use regular, non-rechargeable D-Cell batteries. We also recommend only using standard size tennis balls (2 5/8" diameter) to get the full distance available with the ball launcher. If a customer is using a tennis ball that is not the recommended size, it can affect the distance the ball is launched. If the ball is not launching far enough, then the customer would need to adjust the dials located on the ball launcher. The two adjustment dials will increase/decrease the angle and distance the ball is launched (page 6). If the system is not launching the ball, ensure the dog is not standing close to the machine. The system includes sensors as an added safety feature to prevent the dog from getting hit when the ball launches. It can detect movement up to 7 feet so it is recommended for the dog to be at least that far away in order for the system to launch properly. If motion is detected it will pause the machine (page 9 of the manual). If the system is not launching and the dog is not near the unit, the motion detector, or sensors may need to be wiped clean with a cloth. There are 4 sensors inside the unit that would need to be wiped clean, as well as the motion detector on the front of the unit. If the unit stops launching balls it may be in the rest period. The launcher has a rest period after 15 minutes of play. After 15 minutes of play there is a rest period of 15 minutes for the dog's safety before the launcher goes back into play period (Page 7).