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The following setting steps just suit for US. If you want to use the kids smart watch outside US, please contact us so that we can help you to choose the correct SIM card and set the correct IP and APN.
You can contact us via: https://www.amazon.com/seller/palmtalkhome
Then click the Yellow Button: "Ask a question". We will respond within 24 hours. Thanks.

Details for US
SIM Recommend
We'd like to recommend "Speedtalk mobile" in US. You can search this on amazon. And recommend to open the $5Plan included 100minute call and 100 MB Data and 100 Texts.
please check there has 2G network coverage near your house.
https://www.speedtalkmobile.com/coverageMap .
NOT SUPPORTED: Sprint, Verizon, AT&T

How to setup: (Detailed setting information can refer to the manual at the package)
1. Activate the SIM card via your phone;
2. Turn the watch off first then insert the sim to watch; (Please note the chip angle when insert the sim. If you do not know the correct direction, please contact us and we will help)
3. Create an account in App "setracker",register choose North America;
4. Send APN codes via your phone Message app to watch;
Please note via Phone Message Appï¼ˆNot Setrackerï¼‰send the following txt message (case, spaces and commas are important!) to watch SIM. The different SIM Card you use, the different ""APN CODE"" will be sent!!!
For Regular Speedtalk Phone sim card: apn,wholesale,,,310260#
For Speedtalk IOT SIM card: apn,mobilenet,,,310260#
For T-mobile: apn,epc.tmobile.com,,,310260#
5. Test in App.

Any concerns, you can contact us and we will help you to solve.

Package Includes:
1 x Kids Smart watch
1 x Magnetic charger
1 x Manual

🏊【Kids Waterproof Smart Watch】: Compatible with iPhone (iOS 7.0 above ) and Android Phone (Android 4.4 above). This kids smart watch with IP67 Level Waterproof, support swimming, bath, pool(Not in hot water, hot bath or sauna; Not press button underwater). It's a best way to enjoy with the water play. Suits for 4-12 year old.
📞【Call & Chat Communication】: Insert a 2G Micro SIM card to communicate with your child by sending calls or voice messages. Please buy extra GSM network SIM Card, we'd like to recommend to use SPEEDTALK SIM when you in US(Belongs T-mobile Network). Other Countries please tell us your country and SIM carriers so that we can help you to confirm whether it can be used.
🆘【Safety Protection】: Kids can press the SOS key for 3 seconds to circularly call families' numbers for help. This function is really helpful for emergency situations.
🚩【LBS+AGPS Location】: Built-in double Mode Global Positioning System, so you can keep track your kids'location at anytime. When Kids are indoor or at poor gps signal place, the watch will work on LBS mode, and provide an approximately position, the error will be caused by local signal place, error will be 0.3 ~ 4 miles.
🎨【Other Features】: Calling, Phone Book, Quick Learning, Chat, Camera, Album, SOS Emergency Call, LBS+AGPS Positioning, Anti Lost, Remote Control, Remote Camera, Flashlight. Parents can control and set the smart watch through the APP "Setracker".

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