Product Review

The TruVoice Agent Training Buddy Box Is an Essential UNIVERSAL Headset training tool. It Allows the Side-by-side training which is a key ingredient of any call centre training programme. This has just got easier with the introduction of a small headset adaptor; the agent Buddy Training Switch. There are two separate mute buttons which allow either the trainer or advisor to join or leave the conversation anytime they want. It will work with most telephones and is compaitble with ALL other brands including Jabra, Plantronics, Sennheiser and of course TruVoice. The Truvoice Agent Buddy Box makes side by side training easy to achieve with ANYRJ9 RJ10 RJ11 RJ22 4P4C Headsets - Plantronics, Jabra, Sennheiser etc. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Allows Listen in only or train/take over call Compact for Easy storage when not in use locking mute buttons RJ10 plug to twin RJ10 4P4C sockets for use with any with RJ10 4P4C Headset Compact and stylish unit Accommodates all major telephone headsets Designed to be used as a training adaptor Supplied with double jack and mute switch Allows for supervisor training and call pick up Easy to use Essential Item for busy call centres 4P4C and RJ10 are also known as RJ9 and RJ22.