Product Review

Frequently Asked Questions

Update all drivers and operating systems to the latest versions before using adapter

Will this adapter work with my computer for VR applications?
For desktops, this adapter requires NVIDIA RTX graphics cards 2060, 2070, 2080, and 2080 Ti. For laptops, users must check if the USB-C port supports DisplayPort Alt-mode and is connected to NVIDIA GTX 970 graphics card equivalent or higher

Does this require a USB-C port on a video card, or can it function from any USB Type C connector with DisplayPort alt-mode?
To use VR applications with this adapter users must plug the USB-C connector directly to the NVIDIA graphics card that supports DisplayPort Alt-mode. Please refer to your VR headset manufacturers site for recommended system specifications for video/graphics cards

Does this product use VirtualLink Technology?
This adapter does not use VirtualLink technology but is compatible and works best with NVIDIA Graphics Cards powered by NVIDIA GPU architecture / RTX platform.

Why is my VR headset flashing to black screen when plugged into this adapter to play VR application?
For VR applications to work properly make sure your computer OS, GPU, and VR headset are updated to the latest version drivers / software.

Do I need to install any additional software or hardware to make this work?
No this adapter is plug-and-play simply connects and enjoy

Will this adapter work with VR headsets other than Oculus Rift?
This adapter is tested and certified to work with Oculus Rift. Other VR headsets may be compatible but the configuration is not guaranteed to function

Why does it show the VR headset connected as a USB 2.1 device when I plug my VR headset into this adapter?
The ACCELL VR Adapter can support up to USB 3.0 throughput but does not amplify or improve the throughput from the attached peripheral devices. The connection you see is the VR headset connection speed and is not determined by the adapter